AI CHATBOT FOR BUSINESS
Train an AI chatbot on your own content in minutes. It answers customers 24/7, checks live orders and stock, books meetings, and takes payment right inside the chat.
LIVE DEMO
The chatbot you've been waiting for
Most AI chatbots will invent answers when they don't have the information. That hurts your brand and confuses your customers. ovellan only answers from your knowledge base, and when it doesn't have the answer it says so and hands off to your team.
Every answer is retrieved from your uploaded docs, FAQ, and website. The model can't answer outside that scope. If the answer isn't there, you'll see the bot say so, not guess.
Unanswered questions are logged so you can spot gaps and add them. Your knowledge base improves with every conversation, on your terms.
When the bot can't help or the visitor sounds frustrated, it escalates to your team. No dead ends, no fake confidence, no broken trust.
Features
It only answers from what you've taught it, goes live in minutes, and logs every question customers ask.
Grounded in your content
It won't make things up or wander off-topic - every answer comes straight from what you uploaded.
Fast install
Add to any website in under 2 minutes. No developer needed. Works on Shopify, WordPress, Webflow, and custom sites.
Support insight
See exactly what your customers ask. Spot gaps in your knowledge base. Never miss an unanswered question.
Speaks your customer's language
Auto-detects the visitor's language and replies in it, using your existing content. English knowledge base, Dutch question, Dutch answer.
How it works
Step 1
Upload your docs, FAQ, or paste your website URL. We index the content automatically.
Step 2
Set your chatbot's name, colors, and greeting. Preview it live before publishing.
Step 3
Copy one line of code and paste it in your website's HTML. Your chatbot goes live instantly.
More than a chatbot
It doesn't just answer - it checks stock, books meetings, takes payment, and remembers who it's talking to. Everything below works right now.
Answers come only from your docs, site, and FAQ. If it doesn't know, it says so instead of guessing.
Every planSee how it worksIt can run several steps in a row and checks with you before doing anything that matters.
Business plan and upSee how it worksConnect Shopify, WooCommerce or Magento so the bot answers real order and stock questions in the chat.
Business plan and upSee how it worksIt recalls what a customer shared before, like their name and preferences, so it never asks twice.
Business plan and upSee how it worksVisitors pick a real free slot and book a demo or call without leaving the conversation. No double bookings.
Business plan and upSee how it worksThe bot shares a secure Stripe payment link inside the conversation, using your own connected Stripe account.
Business plan and up, your StripeSee how it worksOn a grounded answer it shows the exact knowledge-base source it used, as a clickable link, so customers can trust it.
Business plan and upSee how it worksYour team @-mentions the bot in a Slack channel and the same AI agent replies in the thread, with the same safety gates.
Business plan and up, your Slack appSee how it worksTriage, draft replies, templates, smart rules and analytics for your support inbox, managed from the same dashboard.
Mail add-onSee how it worksAuto-escalates on phrases like "speak to a human" or sustained frustration. The bot goes silent and the chat appears in your Live inbox to reply.
Business plan and upSee how it worksA thumbs up or down at the end of each chat, plus optional feedback. See your score over time and get an alert when it drops.
Every planSee how it worksPaste a URL and we crawl your site, strip nav and footer, and import clean chunks into the knowledge base. Re-crawls weekly to stay fresh.
Every plan, robots.txt respectedSee how it worksSet the default look in a live preview, then tweak colour, greeting, position, language or auto-open on any page with simple data attributes.
Every planSee how it worksSee visitors, conversations, leads, bookings and commerce actions as a real funnel, with an honest ROI estimate from your own conversion values. Export to CSV.
Full funnel on Business plan and upSee how it worksDrive your chatbot from your own apps with a Bearer API key. Session continuity, an optional webhook, and copy-paste examples in cURL, Python, JS and PHP.
Business plan and upSee how it worksOne bot, every channel
One bot, every channel. Set it up once and it works everywhere.
Features
Dozens of features across AI, sales, and channels - with the advanced stuff there when you grow into it.
Replies are grounded in your docs and never invented.
See how it worksDesign conversation paths with drag-and-drop.
See how it worksTrigger actions based on what visitors say or do.
See how it worksDetects the visitor's language and replies in it.
See how it worksFlags frustrated visitors so your team can step in.
See how it worksSee it in action
The bot shows product cards with photos, prices, and an Add to cart button. Visitors browse and buy without leaving the conversation.
Every chat shows where the visitor came from, what they looked at, and a 0-100 lead score so sales knows who to chase first.
Website, WhatsApp, Messenger, and Telegram messages all land in the same place. Your team replies once, from one screen.
Everywhere your team works
What the chatbot doesn't do alone. These are the dashboards, integrations, and tools your team uses every day on the ovellan platform.
Connect a workspace and your team asks the bot from any channel. The same knowledge base, the same anti-hallucination guardrails.
Forward customer email and the bot drafts the reply from your knowledge base, marks confidence, and waits for your one-click send.
Web chat, WhatsApp, Messenger, Instagram, Discord, email - they all land in the same shared inbox so your team replies once and moves on.
Visitors, conversations, leads, and commerce actions tracked as a real funnel, with an honest ROI estimate from your own conversion values. Export to CSV any time.
Thumbs up or down at the end of each chat, with an alert when your score drops so you can step in before customers churn.
Paste a URL, the crawler strips nav and footer, indexes the clean text, and re-crawls weekly so your bot never goes stale.
Drive your chatbot from your own apps with a Bearer key. Examples in cURL, Python, JS, and PHP in the docs.
POST /api/v1/chat { "bot_id": "acme", "message": "Hi" }
Run two greetings, two CTAs, or two triggers side by side. The dashboard splits traffic, tracks lift, and crowns a winner.
Tune colour, greeting, position, or language per page with simple data attributes. The live preview shows the change as you type.
When an identity-verified customer comes back, the bot recalls durable facts they shared (preferences, account number, language) so it doesn't ask twice.
Every chat is searchable in your dashboard. Turn any thread into a ticket with a 3 to 4 bullet AI summary so an agent picks it up in seconds.
AI HELP DESK
Turn any chat into a ticket with a priority, an owner, and a status. The AI sums up the thread and tidies your replies; your rules handle the routing.
Found 18 tickets
| Customer | Subject | Priority | Teammate | Status |
|---|---|---|---|---|
| Marloes V. | Refund not received after return | ↑ High | Sanne | Open |
| James Carter | How do I change my billing email? | ↓ Low | Unassigned | Open |
| Priya N. | Order #2241 shipped to wrong address | ↑ High | Tom | Pending |
| Lukas B. | Can I upgrade mid-cycle? | → Medium | Sanne | Open |
| Aisha R. | Discount code won't apply | → Medium | Tom | Solved |
Turn any ticket into a 3-4 bullet brief so an agent can pick it up in seconds.
Make formal, make polite, expand, rephrase or fix grammar before you send.
Auto-create, prioritise, tag and assign tickets with your automation rules.
Drop saved answers into any reply, then refine before you send.
PRODUCT TOUR
Chatbots, inbox, help desk, automation, analytics, integrations - it's all in one place.
2 of 3 chatbots used on the Business plan.
LIVE PREVIEW
The widget adapts to your brand. Works on any website.
Built for Europe
Your customers' data stays in Europe. No transatlantic transfers, no surprise sub-processors in the US. Built by a European team for European businesses.
Servers run on Hetzner in Germany. Your data never leaves the European Union.
Every chat, every API call, and the dashboard run over HTTPS with TLS. Nothing travels in the clear.
Right to access, export, correct, and delete. Trigger a full account deletion from the dashboard at any time.
We never see your card. Stripe is PCI-DSS Level 1 and handles every charge, refund, and subscription.
Need a Data Processing Agreement?
We publish a plain DPA you can download, sign, and file. Article 28 GDPR compliant, no lawyer phone-tag needed.
Pricing calculator
Pick your industry to pre-fill, or set the sliders yourself. We'll show the right plan and the real price.
Recommended plan
€79/month
Billed annually: €66/month (2 months free), or €790/year.
Why this plan
Pricing
Cancel anytime. Choose the plan that matches your support volume.
first month, then €25/mo €29 · €272 €348 your first year
Cancel anytime
for first 3 months, then €67/mo €79 · €631 €948 your first year
Cancel anytime
for first 3 months, then €169/mo €199 · €1,550 €2,388 your first year
Cancel anytime
Questions, answered
No marketing fluff. Real answers to the things people actually ask before they sign up.
Yes. On the Business plan and up, the bot can show product cards with photos, prices, and an Add to cart button, look up real stock through your Shopify, WooCommerce or Magento store, and send a Stripe checkout link directly inside the chat.
Visitors don't bounce out to a product page; they ask, decide, and pay in one conversation. See what the agent can do.
No. Setup is one line of code in your website's HTML, or a one-click install on Shopify, WooCommerce, WordPress, Webflow, and Magento.
Everything else lives in the dashboard: upload your docs, paste your website URL, pick colours, switch on triggers. No developer needed.
Servers run on Hetzner in Germany. Your customers' data never leaves the European Union, so no transatlantic transfer issues to worry about.
Every connection is HTTPS, payments go through Stripe (we never see card data), and you can read and sign our Article 28 DPA directly. You also keep full GDPR rights to access, export, correct, and delete from the dashboard.
It says so. The bot only answers from your uploaded content, so when it lacks an answer it replies honestly and offers to hand off to your team.
Every unanswered question lands in your inbox so you can spot the gap and fill it in two minutes. Next time the bot has it.
Use the free live demo on this page right now, no account or card needed. It runs the real engine on a sample knowledge base so you can see exactly how it answers.
When you are ready, Starter (EUR 29/mo) comes with a 3-day trial. We collect a card up front and start charging on day 4 unless you cancel from your dashboard before then. Business and Enterprise have no trial, but if you pay yearly you get 13 months for the price of 12.
You can cancel from your dashboard at any time before the next billing date.
Most teams go live in under 15 minutes. Paste your website URL or upload your FAQ, pick a colour, copy one line of code into your site's footer, and the chat appears.
Want us to do it for you? Our done-for-you setup ships a fully trained bot in 48 hours.
Ready when you are
Train it on your content, embed it in minutes, and let it answer your customers across every channel.