For local business and webshops

The chatbot that answers.

Trained on your own content. It answers questions 24/7, books appointments, captures leads, and for webshops checks live stock and sends shoppers to checkout. One agent for local businesses and online stores.

7 days free on every plan · No credit card required
  • Live in 15 minutes
  • EU-hosted
  • No credit card required, cancel anytime
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Customer service

Works on the tools you already use

ShopifyWooCommerceMagento 2WordPressZapierWebsite widgetMessengerWhatsAppInstagramTelegramSMSDiscordSlackHubSpotPipedriveNotionShopifyWooCommerceMagento 2WordPressZapierWebsite widgetMessengerWhatsAppInstagramTelegramSMSDiscordSlackHubSpotPipedriveNotion
Security and compliance

ovellan is GDPR-compliant and EU-hosted.

GDPR compliantEU HOSTED
TLS 1.3 in transitSigned DPAPayments via Stripe
Read the DPA
Live in 15 minutes40+ languages1 line of codeEU-hostedGDPR-proofCancel anytime
Desktop + mobile

Take ovellan everywhere.

Real apps for your computer and your phone, the same inbox, the same login, one tap away. Answer customers from your desk or from the bus.

All downloads and install guides
The AI engine

Premium Claude models, yours to pick

Every ovellan bot answers on Claude, from fast and efficient to our most capable flagship. Choose the model per bot, or let it route to the right one on its own.

Start free trial
Claude Haiku 4.5Standard
Claude Sonnet 5Smart
Claude Fable 5Newest flagship
Claude Opus 4.8Premium
Smart auto-routingPer question
AI help desk

One shared inbox for your whole team

Every conversation, website chat, WhatsApp, email, Instagram, lands in one place. Turn any thread into a ticket with a priority and an owner, and let the AI sum it up and tidy your replies.

Support · shared inbox3 agents online
SBMarloes V.Refund not received after returnHighOpen
,James CarterHow do I change my billing email?LowOpen
TMPriya N.Order #2241 shipped to wrong addressHighPending
AI summary
  • Returned order #10482 on 6 Jul, refund not received yet
  • Paid €89,90 by iDEAL
  • Wants confirmation and a timeline
Draft reply
AI ticket summary

A 3-4 bullet brief of any thread so an agent picks it up in seconds.

AI reply assist

Make it formal, polite, shorter or fix grammar, before you send.

One inbox, every channel

Website, WhatsApp, email and Instagram in a single shared queue.

Smart routing & rules

Auto-tag, prioritise and assign each ticket to the right team.

Email campaigns

Turn your contacts into repeat customers

Every chat and order builds your contact list. Describe an offer and the AI writes the email, you pick who gets it, and you see exactly who opened, clicked and bought.

Campaign · Winter restockWritten by AI
Segment: returning customers · 1.240 contacts
Your favourites are back in stock

Hi Marloes, the pieces you loved are available again. As a returning customer you get first pick before we announce it.

Unsubscribe · one-click opt-out on every send
62%Opened
18%Clicked
0,3%Unsubscribed
The AI writes it

Describe the offer, get a subject and body in your voice. No dashes, no fluff.

Target the right people

Filter by tag, number of orders or lifetime value, sorted by your best customers.

See opens and clicks

Per-recipient open, click and unsubscribe tracking on every send. No extra tools.

Compliant by default

Every email carries a one-click unsubscribe and honours opt-outs automatically.

Questions

Frequently asked questions.

Can a chatbot really sell, not just answer?

Yes. It books appointments and captures leads for local businesses, and for webshops it checks live stock and order status, recommends products, and sends shoppers to checkout on their own store. When it can't help, it hands the conversation to the right team with the full thread.

What happens when it doesn't know an answer?

It says so instead of inventing one. Every reply is grounded in the content you uploaded; if the answer isn't there, it tells the customer honestly and routes the question to your inbox so you can fill the gap.

Do I need a developer to set it up?

No. Add your content, set the name and colors, and paste one line of code into your site. It works with Shopify, WooCommerce, Magento, WordPress and any custom site. Most businesses are live within 15 minutes.

Is my data safe and GDPR compliant?

Your data is hosted in Germany and never leaves the European Union. Everything runs over encrypted HTTPS, payments go through Stripe so we never see card details, and you can export or delete data at any time.

How do I get started and what does it cost?

Start a 7-day free trial and you are live in minutes; Starter needs no card. Starter is 29 euro per month, Pro 79, Business 149, and Enterprise is custom (contact sales). Pricing is per workspace, not per seat, so your whole team is included.

Put an AI agent that does the work on your site.

Train it on your content, embed one line, and let it answer, book, sell and support your customers across every channel. Try it free for 7 days, no credit card required.

AI Chatbot That Answers, Sells & Books 24/7 | ovellan