The chatbot that
Trained on your store, it answers product and order questions 24/7, checks live stock, tracks orders, recommends products, sends shoppers to checkout, and hands off to your team when needed.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
Works on the tools you already use
Built around how a store runs
The everyday store support, handled the moment a shopper asks.
Answers product and stock questions
'Does this run true to size' or 'is it back in stock' is answered from your live catalog, never guessed, so shoppers get a straight answer at the moment they decide instead of leaving to ask.
Handles 'where is my order'
The most common ticket answers itself: it looks up the live order and shipping status so shoppers self-serve, and only real exceptions like a stuck parcel reach your team.
Recommends and guides to checkout
It suggests the right size or a matching item from your own catalog and walks shoppers through to checkout, so more browsing turns into a full basket.
Recovers carts and handles returns
It follows up over WhatsApp when a basket is left behind, and answers 'how do I return this' straight from your policy, so fewer sales quietly slip away.
Frequently asked questions
Can it tell shoppers where their order is?
Yes. It looks up the live order and shipping status and replies right in the chat, so 'where is my order' stops filling your inbox, even during a sale rush. Anything unusual, like a parcel stuck in transit, is handed to your team.
Does it know what's actually in stock?
It checks your live stock and answers from it, so it won't promise something that's sold out. When an item is unavailable it can point shoppers to an alternative from your own catalog, and it never invents a spec, a delivery date or a discount code.
Can it recommend products and win back abandoned carts?
Yes. It suggests the right size or a matching item from your catalog and guides shoppers to checkout, and it can follow up over WhatsApp when a basket is left behind. Questions turn into completed orders instead of lost carts.
Will it handle returns and refund questions?
Yes. 'How do I return this' or 'where is my refund' is answered straight from your own returns policy, with the source shown, so the rules stay consistent and off your team's plate.
Can it handle a Black Friday rush?
Yes. It answers every shopper at once, day and night, so a sudden spike in traffic or a flash sale doesn't leave anyone waiting in a queue. The peaks that overwhelm a small team are handled like a quiet Tuesday.
Can shoppers still reach a human?
Always. Website chat, WhatsApp, Instagram and email land in one shared inbox, and it hands over to your team the moment a person is needed.
What languages does it speak?
Over 40, automatically. It detects the shopper's language and answers in it, so you can sell across borders even if your catalog is written in one language.
Do we need a developer to set it up?
No. Add your store's content, set the name and colours, and paste one snippet on your site. Most stores are live within 15 minutes, and it runs alongside your existing shop platform.
Is customer data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so your whole team is included.
Put an AI agent to work on your store.
Train it on your shop, add one snippet, and let it answer, recommend and sell 24/7. Free for 7 days, no credit card required.