The chatbot that
ovellan helps shoppers find the right product the way a great salesperson would. It asks what they need, recommends from your live catalogue, shows the products as cards with add-to-cart, and sends them to checkout on your own store, 24/7.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
Works on the tools you already use
From browsing to checkout
Connect your catalogue
It reads your live products and stock straight from your store.
The shopper says what they want
In plain language, like talking to someone on the shop floor.
It recommends in-stock products
Shown as cards with a photo, price and add-to-cart, never anything sold out.
Send them to checkout
Straight to your own store's checkout to pay.
Built around how shoppers buy
The everyday selling-floor work, handled the moment a shopper asks.
Guides the 'which one should I buy'
It asks a few questions about budget, use and preferences, then narrows your catalogue to the two or three products that actually fit, so an undecided shopper gets a clear pick instead of a wall of options.
Checks size, fit and compatibility
'Will this fit my model' or 'does this run small' is answered from your own sizing charts and spec sheets, never guessed, so shoppers order the right variant the first time and send fewer returns.
Cross-sells and builds the cart
Once someone picks a product it suggests the matching accessory, cable or refill from your catalogue, adds them to the cart, and hands the shopper a checkout link.
Recovers undecided shoppers
When a visitor stalls it answers the last objection, checks live stock so they know the item is in, and captures the email to follow up if they still leave.
Frequently asked questions
Will it actually help me sell more?
Yes. It turns a browsing visitor into a guided pick by narrowing your catalogue to the right product, then cross-sells the matching add-ons and hands over a ready cart, so more sessions end in checkout instead of a bounce.
How does it decide which product to recommend?
It asks a few short questions about budget, use and preferences and matches the answers to your own catalogue. It checks live stock and only ever recommends products you actually carry, never something it invented.
Will it make up specs or compatibility?
No. It answers only from your own product pages, spec sheets and sizing charts and shows the source. If a detail isn't there it says so and points the shopper to your team instead of guessing whether a part fits.
Can it help with size and fit, and cut returns?
Yes. It reads your own sizing charts and product data to answer 'will this fit' or 'does this run small', so shoppers pick the right variant the first time and you get fewer returns.
Does it add items to the cart and send to checkout?
Yes. Once the shopper settles on a product it can build the cart with the matching accessories and hand over a checkout link, so the path from question to purchase stays in the chat. For a returning customer it can also look up an order's status.
Can a shopper still reach a human?
Always. Website chat, WhatsApp, Instagram and email land in one shared inbox, and it hands over to your team the moment a person is needed, like a bulk order or a tricky return.
What languages does it speak?
Over 40, automatically. It detects the shopper's language and answers in it, so a visitor from another market gets guided in their own words even if your catalogue is in one language.
Do we need a developer, and does it work with our store platform?
No developer needed. Connect your catalogue, set the name and colours, and paste one snippet on your store. Most shops are live within 15 minutes, on Shopify, WooCommerce or a custom site.
Is customer data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so your whole store is included.
Turn questions into sales with smart recommendations.
Let ovellan recommend, show and sell your products in chat, 24/7. Free for 7 days, no credit card required.