The chatbot that
ovellan is the AI customer support chatbot that resolves the routine questions on its own, 24/7, from your own help content. It cuts your ticket load, answers with sources, and hands anything it cannot solve to your team with the full conversation, on your website and WhatsApp.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
Works on the tools you already use
Cut your ticket load in 3 steps
Train it on your help content
Paste your help center or web address and it reads your docs, FAQs and policies in minutes. No scripts.
Add it to your site and WhatsApp
Copy one snippet, and it answers on your website and WhatsApp. No developer needed.
It resolves 24/7
It handles the routine tickets day and night and escalates the rest to your team in a shared inbox, with the full context.
Frequently asked questions
How does a customer support chatbot help?
It resolves the repetitive questions (order status, opening hours, how-to, returns) instantly and around the clock, so your team only handles the cases that truly need a person. That cuts ticket volume and response times.
Will it give wrong answers?
No. It answers only from your own help content and cites its sources, and says "I don't know" instead of guessing, so customers never get made-up information.
What happens when it cannot resolve a question?
It escalates to your team in a shared inbox with the full conversation and the customer's details, so a human picks up right where the bot left off. It can also hand over live the moment someone asks for a person.
Does it work on WhatsApp too?
Yes. The same agent resolves questions on your website and on WhatsApp, from one shared inbox.
Do I need a developer?
No. You point it at your help content, set the look, and paste one snippet. Most teams are live within about 15 minutes.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no credit card. Pricing is per workspace, not per seat, so your whole team is included.
Cut your ticket load with an AI support agent.
Let ovellan resolve the routine questions 24/7 and hand the rest to your team. Free for 7 days, no credit card required.