The chatbot that
ovellan plugs into your WooCommerce store and runs your front desk 24/7. It checks live stock, looks up orders and tracking, recommends products and sends shoppers to your own checkout, then hands the chat to your team when a person is needed.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
Works on the tools you already use
How it works on WooCommerce
Install the WordPress plugin
Add the ovellan plugin to your WordPress site in a couple of clicks.
Connect your store
Paste your store address and ovellan imports your products automatically. One click adds live stock and order lookups, with no keys to copy.
Train it on your content
It learns your product pages, posts and policies automatically.
Publish and go live
The widget appears on your store; it answers 24/7 and hands off to your team when needed.
Built around how a store runs
The everyday shop questions, answered the moment a customer asks.
Checks live stock and variants
'Is the oak table in stock' or 'does this come in medium' is answered from your live WooCommerce inventory, down to the variation, so shoppers get a straight yes or no without emailing you.
Handles 'where's my order'
It looks up an order by number or email, reads the current status from WooCommerce and shares the tracking link, so the most common ticket you get is closed before it reaches your inbox.
Guides shoppers to the right product
It answers sizing, materials and compatibility questions from your product pages and points shoppers to the right item, turning 'which one do I need' into a checkout instead of a bounce.
Answers shipping and returns
Delivery times, shipping costs and your returns window are answered straight from your own policy pages, in the shopper's language, so the same questions stop landing in your inbox.
Frequently asked questions
Does it read live stock from my WooCommerce store?
Yes. It connects to your store and reads live inventory, so 'is this in stock' is answered from real WooCommerce data, down to the individual variation, not a guess or a cached number.
Can it tell customers where their order is?
Yes. It looks up an order by order number or email, reads the current status from WooCommerce and shares the tracking link, so 'where's my order' is handled without you touching it.
Will it invent prices, stock or delivery dates?
No. It answers only from your own product pages, policies and live store data, and shows the source. Anything it can't confirm goes to you instead of a made-up answer.
Do I need a developer to add it to WordPress?
No. Add your store info, set the name and colours, and paste one snippet on your WordPress site with any code-snippets plugin or in your theme. Most stores are live within 15 minutes.
Will it work with my theme and other plugins?
Yes. It's a single lightweight widget that sits on top of your site, so it works with any theme or page builder like Elementor or Divi and doesn't clash with your existing WooCommerce plugins.
Will it slow down my store?
No. The widget loads asynchronously from our EU servers and adds almost nothing to your page weight, so your WordPress and WooCommerce pages stay fast.
Can shoppers still reach a human?
Always. Website chat, WhatsApp, Instagram and email land in one shared inbox, and it hands the whole conversation to your team the moment a person is needed, order number and all.
What languages does it speak?
Over 40, automatically. It detects the shopper's language and answers in it, even if your store is in one language, which is handy the moment you ship across borders.
Is customer and order data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so your whole store and team are included.
Put an AI agent to work on your WooCommerce store.
Install the plugin, add one snippet, and let ovellan answer, recommend and sell 24/7. Free for 7 days, no credit card required.