All capabilities
WhatsApp support
Answer WhatsApp messages with the same bot that powers your website.
Connect WhatsApp Business. Incoming messages trigger the same trained bot. No separate setup needed.
L
Lumio
Business account
Hi, is the Polar Desk Lamp still available in white?
Yes! 21 units in white, ships same day before 16:00.10:41
Perfect, I’ll order it today
The exact same bot answers on WhatsApp Business. Customers get an instant reply, your team can take over from the shared inbox, and order questions are answered live.
WhatsApp Business messages are answered by the same ovellan bot. Customers get instant replies, your team takes over when needed, and order questions are answered live.
- Connect via the WhatsApp Business API
- Sends text and quick-reply buttons
- Lands in the shared inbox with your other channels
- Inbound questions answered, with live human handoff
- Live stock and order status from your store
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Put it to work
See ovellan for your business
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento