All capabilities
Grounded answers
It answers from your content, and nothing else.
Point it at your docs, website and FAQ. Every reply comes straight from what you uploaded. When the answer is not in your knowledge base, it says so instead of guessing.
Paste any URL, watch the AI read it live.
This is your content, ask it anything.
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Your answers will appear here.
Point ovellan at your store and it reads everything, product pages, FAQs, shipping and return policies, help docs, and turns it into answers. No scripts to write, no flows to maintain. When you change a page, it picks the change up, so what it tells customers always matches your shop.
- Learns from a URL, pasted text or an uploaded file
- Indexes your product pages, FAQs, policies and help docs
- Answers straight from your content, not generic filler
- Detects and replies in the customer's language, 40+ supported
- Picks up changes automatically when you update a page
- Deep-crawls your site and re-indexes on a schedule
- Says “I don’t know” instead of guessing
- Shows the exact source page behind every answer
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Put it to work
See ovellan for your business
Explore more
Other things the agent can do
Live order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento