When do I need a flow instead of the AI?
For a path that must go the same way every time: an intake, a qualification, a return. The AI answers the free questions around it.
Conversation design
Draw your chat paths on a visual canvas. Branch on keywords, visitor tags, or previous answers. Publish in one click.
When you want the bot to follow a set path, a guided return, a booking, a set of qualifying questions, you draw it on a visual canvas instead of writing code. Connect steps, branch on what the visitor says, and publish in one click. Turn the flow off and it falls back to answering freely from your content.
For a path that must go the same way every time: an intake, a qualification, a return. The AI answers the free questions around it.
On what the visitor says, on a button, on a known property of the visitor or on the answer to an earlier step, drawn on the canvas rather than written in code.
Yes, the builder runs the flow in a preview conversation, so you walk the path yourself before a visitor does.
Ready when you are
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Put it to work
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