All capabilities
Conversation design
Design exactly how conversations flow, without writing code.
Draw your chat paths on a visual canvas. Branch on keywords, visitor tags, or previous answers. Publish in one click.
live previewDo you have a return policy?Yes, 30 days from delivery for a full refund. We email a free return label.Source: Returns policy
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Drag to connect, branch on what the visitor says.Publish
When you want the bot to follow a set path, a guided return, a booking, a set of qualifying questions, you draw it on a visual canvas instead of writing code. Connect steps, branch on what the visitor says, and publish in one click. Turn the flow off and it falls back to answering freely from your content.
- Drag-and-drop canvas; connect steps by drawing lines
- Nodes: message, buttons, condition, AI answer, lead capture, handover
- Branch on intent, language or a previous answer
- Preview the whole flow before publishing
- Publish in one click, roll back instantly
- Falls back to free answering from your content when off
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Put it to work
See ovellan for your business
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Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento