All capabilities
Global reach
One bot. Every language your customer speaks.
The bot detects the visitor's language from their first message and replies in the same language. No extra setup per language.
Every customer, their language
Answers in 40+ languages
+24 moreovellan can detect a visitor’s language and reply in it automatically, or you can lock it to one. Even an English-only knowledge base can answer a French or German question.
- Auto-detects the visitor’s language and replies in it
- Answers from an English knowledge base in the visitor’s language
- Lock all replies to one fixed language
- Set a fallback language for when detection is unsure
- Configured per bot in settings
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Put it to work
See ovellan for your business
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Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento