Which Facebook page can I connect?
Any page you administer. After connecting, messages from Messenger land in the same inbox as the website conversations.
All capabilities
Messenger support
Handle Messenger conversations from a single inbox.
Connect your Facebook page. The same bot that answers on your website answers Messenger threads. Your team replies from one place.
L
Lumio
Active now on Messenger
Hey! Do you still have the Stone Floor Lamp?
Yes, 3 left in stock. Want me to hold one or show you checkout?
Hold one for meShow checkoutNot right now
Connect your Facebook page and the same trained bot answers Messenger threads: text, product galleries and quick-reply buttons, landing in your shared inbox with everything else.
Facebook Messenger chats are handled by the same ovellan bot as your website. Messages come in, it answers instantly, and your team can take over from the shared inbox.
- Connect a Facebook page via the Messenger API
- Sends text, product galleries and quick-reply buttons
- Lands in the same shared inbox as web, WhatsApp and Telegram
- Auto-replies, with one-click human handoff
- Live stock and order status from your store
Questions about this
Does the bot use the same knowledge?
Yes, one bot answers on both channels, so an answer you improve for the website is immediately better in Messenger.
Can my team reply by hand?
Yes, from the inbox. The bot goes quiet in that conversation the moment a person takes it over.
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Put it to work
See ovellan for your business
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento