It remembers

It recalls a returning customer, so they never repeat themselves.

When someone comes back, the bot remembers what they told it before, like their name and preferences, and picks up where the conversation left off.

We're a team of 5 on Shopify, and please bill us by invoice.

ovellan remembers, automatically

Saved to memory

Team of 5

Uses Shopify

Prefers invoice billing

Customer memory

Remembers customers across visits

Greets returning customers by name and picks up where they left off

Recalls interests, orders, tickets and preferences, never re-asks

One memory across every channel and device

Encrypted at rest, treated as data, never recited back

When a customer comes back, ovellan remembers who they are and what they cared about, so they never repeat themselves. It only remembers people who verified their identity, and you control how long it keeps anything.

Remembers a verified visitor’s name and preferences
Recalls past orders to offer reorders or follow-ups
Picks up the next chat where the last one left off
Only recalls memory after identity is verified by code
Verified email stored encrypted, shown masked to you
You set the retention window for stored memory
Pro plan and up

Ready when you are

Put this to work on your own store

Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.

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AI chatbot for webshops AI chatbot for local business Read the guides Compare ovellan

It recalls a returning customer, so they never repeat themselves.

Remembers customers across visits

Put this to work on your own store

See ovellan for your business

Other things the agent can do