The chatbot that
ovellan is the AI receptionist for your website and WhatsApp. It greets every visitor, answers their questions, books appointments and captures leads 24/7, so no enquiry goes unanswered after hours. It works in chat and WhatsApp, not over the phone, which means every request is written down, logged and searchable, and the tricky ones are handed to your team with the full conversation.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
How your AI receptionist works
Train it on your business
Point it at your website, services, prices and hours; it reads them in minutes, no scripts to write.
Add it to chat and WhatsApp
Paste one line on your site and connect WhatsApp Business, so it greets visitors on both, day and night.
It answers and books 24/7
It answers questions, books appointments and captures every lead, so calls that would have gone to voicemail become logged enquiries.
Takes a message for your team
Anything it cannot resolve is captured and handed to your team in one shared inbox, with the full conversation, so nothing is forgotten.
Built around how a front desk runs
The everyday reception work, handled the moment someone asks, day or night.
Answers every enquiry, day or night
It greets every visitor on your site and WhatsApp and answers the common questions from your own information, and it keeps working after hours, so an enquiry at midnight gets the same reply as one at midday.
Books and schedules on the spot
It books appointments into your calendar or booking link while the visitor is still in the chat, and where there's no direct connection it captures the request so your team can confirm it.
Routes to the right person
It works out what each enquiry is about and points it the right way, sales to sales and support to support. It qualifies the lead and hands over to a human the moment one is needed, instead of leaving people in a queue.
Takes a message when no one's free
When your team is busy or closed, it captures the name, the question and the contact details as a lead, so nothing rings out to voicemail and every enquiry is waiting for you in one inbox.
Frequently asked questions
Will it really catch every enquiry?
Yes. It greets and answers on your website and WhatsApp around the clock, so questions that arrive after hours or while your line is busy get a reply instead of going unanswered. Anything it can't answer is captured as a message waiting in your inbox.
Does it answer phone calls?
It works on your website and WhatsApp, not the phone line. The enquiries that used to ring out or hit voicemail get answered in chat instead, and it takes a message with contact details when a call back is the right next step.
Can it book appointments and take bookings?
Yes. It books into your calendar or booking link while the visitor is still in the chat, and where there is no direct connection it captures the request as a lead so your team can confirm it.
Can it route enquiries to the right person or department?
It works out what each enquiry is about and points it the right way, sales to sales and support to support, and hands over to a human the moment one is needed.
Will it make something up if it doesn't know the answer?
No. It answers only from your own information and shows the source, and when something isn't there it says so and takes a message instead of guessing a price, a policy or an opening time.
Can people still reach a human?
Always. Website chat, WhatsApp, email and Instagram come into one shared inbox, and it hands the conversation to your team the moment a person is needed.
What languages does it handle?
Over 40, automatically. It detects the visitor's language and answers in it, even when your site and business information are in one language.
Do we need a developer to set it up?
No. Add your business information, set the name and colours, and paste one snippet on your site. Most businesses are live within 15 minutes.
Is our data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so your whole team is included.
An AI receptionist that never misses an enquiry.
Let ovellan greet, answer, book and capture leads on chat and WhatsApp, 24/7. Free for 7 days, no credit card required.