The chatbot that
ovellan takes the pressure off your front desk and keeps your diary full. It books and reschedules appointments 24/7, sends reminders that cut no-shows, answers questions about opening hours, emergencies, fees and registering as a new patient, and fills cancelled slots from your waitlist.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
How it works for your practice
Train it on your practice
Point it at your site and info; it reads your opening hours, treatments, fees and emergency policy in minutes.
Add one snippet
Paste a single line into your site so patients can book and ask questions on your website and WhatsApp.
It books and reminds 24/7
It books and reschedules appointments any time and sends reminders the day before, so far fewer patients forget.
Fills gaps from the waitlist
When someone cancels, it offers the slot to patients on your waitlist, so an empty chair gets filled instead of lost.
Built around how a practice runs
The everyday front-desk work, handled the moment a patient asks.
Fills gaps from the waitlist
When a patient cancels, it offers the open slot to your waitlist over WhatsApp until the chair is booked again, so a late cancellation doesn't become an empty hour.
Triages pain and emergencies
It asks about symptoms, separates urgent pain or swelling from a routine check-up, and books or escalates to the on-call dentist accordingly.
Answers treatment and cost questions
'What does a crown cost' or 'is this covered' is answered from your own tariff list, never guessed, so patients get a straight answer without tying up the desk.
Sends recalls and reminders
It cuts no-shows with reminders patients can reschedule in one tap, and nudges overdue check-ups back into the diary.
Frequently asked questions
Will it really reduce no-shows?
Yes. It sends reminders patients can reschedule in one tap, so fewer chairs sit empty, and when someone cancels it offers the slot to your waitlist automatically.
Can it recognise a dental emergency?
It asks about symptoms, separates urgent pain or swelling from a routine visit, and escalates a real emergency straight to a person or your on-call line instead of just booking a slot.
Will it make up prices or treatment advice?
No. It answers only from your own tariff list and practice info and shows the source. It never invents a price or gives clinical advice; anything it can't answer goes to your desk.
Does it work with our appointment software?
It books into your own calendar or booking link; where a direct connection isn't available it captures the request as a lead so the desk can place it. Setup takes about 15 minutes.
Can patients still reach a human?
Always. Website chat, WhatsApp and email land in one shared inbox, and it hands over to your team the moment a person is needed.
What languages does it speak?
Over 40, automatically. It detects the patient's language and answers in it, even if your site and practice info are in one language.
Do we need a developer to set it up?
No. Add your practice info, set the name and colours, and paste one snippet on your site. Most practices are live within 15 minutes.
Is patient data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so the whole practice is included.
Fewer no-shows, a fuller diary, a calmer front desk.
Let ovellan book, remind and answer for your practice 24/7 and fill cancellations from your waitlist. Free for 7 days, no credit card required.