The chatbot that
ovellan is your salon's booking desk that never closes. It books appointments by service and the right duration, answers prices and opening hours, sends reminders that cut no-shows, and asks happy clients for a review after their visit.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
How it works for your salon
Train it on your services
Point it at your site and price list; it reads your services, prices and durations in minutes.
Add one snippet
Paste a single line into your site so clients can book and ask questions on your website and WhatsApp.
It books by service 24/7
It books each appointment for the right service and duration, so a colour gets its slot and a trim gets its own.
Reminds and asks for reviews
It sends reminders that cut no-shows, and asks happy clients for a review after the visit.
Built around how a salon runs
The everyday front-desk work, handled the moment a client asks.
Books by service and stylist, 24/7
A client picks balayage with Sofie for Saturday and the bot books it against the right chair for the right duration, so the phone stops ringing after hours and the diary still fills.
Fills last-minute gaps
When someone cancels, it offers the open slot over WhatsApp to clients who wanted that time or that stylist, so a 2pm no-show doesn't become an empty chair.
Answers 'how much, how long' questions
'What does balayage cost' or 'how long for a cut and colour' is answered from your own menu, never guessed, so clients get a straight answer without tying up reception.
Cuts no-shows, rebooks and asks for reviews
It sends reminders clients can reschedule in one tap, nudges regulars back before their colour grows out, and after a good visit asks for a Google review with a direct link.
Frequently asked questions
Can it book by service and stylist?
Yes. A client can pick the service, the stylist and a time, and it books the right duration against the right chair. If a stylist is fully booked it offers their next opening or another stylist who does that service.
Will it reduce no-shows?
Yes. It sends reminders clients can reschedule in one tap, so fewer chairs sit empty, and when someone cancels it offers the freed slot to other clients over WhatsApp.
Will it make up prices or how long something takes?
No. It answers 'how much is balayage' or 'how long for a cut and colour' only from your own menu and price list, and shows the source. Anything not on your menu goes to the desk instead of a guess.
Can it rebook regulars and ask for reviews?
Yes. It nudges a client to rebook before their colour or cut grows out, and after a good visit asks happy clients for a Google review with a direct link, so your rating grows without your team having to remember.
Does it work with our booking system?
It books into your own calendar or booking link; where a direct connection isn't available it captures the request as a lead so reception can place it. Setup takes about 15 minutes.
Can clients still reach a person?
Always. Website chat, WhatsApp, Instagram and email land in one shared inbox, and it hands over to your team the moment a person is needed.
What languages does it speak?
Over 40, automatically. It detects the client's language and answers in it, even if your site and menu are in one language.
Do we need a developer to set it up?
No. Add your menu and opening hours, set the name and colours, and paste one snippet on your site. Most salons are live within 15 minutes.
Is client data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so every stylist is included.
A booking desk for your salon that never closes.
Let ovellan book by service, answer prices, cut no-shows and gather reviews 24/7. Free for 7 days, no credit card required.