The chatbot that
ovellan is your restaurant's host that never goes off shift. It takes table reservations 24/7, answers questions about the menu, allergens, opening hours, location and parking, cuts no-shows with reminders and confirmations, catches group and catering enquiries, and asks happy guests for a review after they visit.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
How it works for your restaurant
Train it on your restaurant
Point it at your site and menu; it reads your dishes, allergens, opening hours and location in minutes.
Add one snippet
Paste a single line into your site so guests can reserve and ask questions on your website and WhatsApp.
It takes reservations 24/7
It books tables for the right party size and time, sends a confirmation, and answers menu and allergen questions any time.
Fewer no-shows, more covers
It sends reminders that cut no-shows, catches group and catering enquiries for your team, and asks happy guests for a review.
Built around how a service runs
The everyday front-of-house work, handled the moment a guest asks.
Takes reservations around the clock
It takes bookings at midnight and mid-service, checks your available times, confirms the table, and passes group or private-dining requests to your team, so you stop losing covers to a phone no one can answer during service.
Answers menu, allergen and dietary questions
'Is the risotto gluten-free' or 'do you have vegan mains' is answered from your own menu, never guessed, so guests get a straight answer and your floor staff aren't pulled off tables.
Cuts no-shows with confirmations
It sends a confirmation the moment a table is booked and a reminder the day before, both of which a guest can change or cancel in one tap, so late tables free up in time to re-seat.
Handles special requests and the basics
Birthday tables, high chairs, opening hours, parking and 'where are you' get answered instantly, and anything it can't confirm goes to your team instead of a guess.
Frequently asked questions
Can it take reservations around the clock?
Yes. It takes bookings after hours and mid-service, checks your available times and confirms on the spot, or books into your own calendar or reservation link; where there's no direct connection it captures the request so your team can place it.
Will it get allergens or ingredients wrong?
No. It answers only from your own menu and shows the source, and never guesses what's in a dish. When it isn't certain it points the guest to your staff to be safe, instead of taking a risk with an allergy.
Will it really cut no-shows?
Yes. It sends a confirmation and a reminder guests can change or cancel in one tap, so late tables free up in time and fewer covers sit empty on a busy night.
Can it handle large groups and private events?
Large parties, private dining and event enquiries are captured with the details and sent straight to the right person, instead of being confirmed or quoted a price it can't stand behind.
What happens when the menu or specials change?
You update your menu or info and it learns the change right away, so it never names a dish you've taken off. It always answers from your current menu, not something out of date.
Can guests still reach a person?
Always. Website chat, WhatsApp, Instagram and email land in one shared inbox, and it hands over to your team the moment a person is needed.
What languages does it speak?
Over 40, automatically. It detects the guest's language and answers in it, handy for tourists, even if your menu is in one language.
Do we need a developer to set it up?
No. Add your menu, opening hours and info, set the name and colours, and paste one snippet on your site. Most restaurants are live within 15 minutes.
Is guest data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so the whole restaurant is included.
A host for your restaurant that never goes off shift.
Let ovellan take reservations, answer the menu, cut no-shows and catch group enquiries 24/7. Free for 7 days, no credit card required.