All capabilities
Lead generation
Turn every chat into a qualified lead.
The bot asks for contact info at the right moment in the conversation. Leads land in your CRM and in the dashboard.
Want me to send a reminder and a link to this? Just need a couple of details.
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Lead captured
Pushed to your CRM · scored on browsing behaviour
The bot asks for details after it has already been useful, not before, so more people actually fill it in. Every lead lands in your dashboard with a behaviour-based score.
At the right moment ovellan asks the visitor for their details, a quick form pops up, and the lead lands in your dashboard. From there it can be emailed to your team or pushed to your CRM.
- Ask for details mid-chat, or as a pre-chat form
- Trigger the form after a set number of messages
- Fields: name, email, phone, number, dropdown, checkbox
- Mark fields required or optional, with placeholders and options
- Custom thank-you message after submitting
- Email new leads to your team
- Automatic lead score from the fields and behaviour
- Push leads to your CRM via rules
Ready when you are
Put this to work on your own store
Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.
Put it to work
See ovellan for your business
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Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderIf/then automation rulesMulti-language auto-detectSentiment analysisProduct cards with Add to cartProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento