The chatbot that
ovellan turns your website visitors into booked appointments, calls and leads. Trained on your own info, it answers questions 24/7, books appointments straight in the chat, and hands the rest to your team, so you never miss a customer, even after closing time.
✨ 7 days free on every plan · No credit card required- Live in 15 minutes
- EU-hosted
- No credit card required, cancel anytime
How it works
Train it on your business
Point it at your website, services, prices and hours; it reads them in minutes, no scripts.
Add one snippet
Paste a single line into your site and the chat goes live, on your website and WhatsApp.
It answers and books 24/7
It handles questions, books appointments in chat and captures leads, day and night.
Hands off to your team
Anything it can't resolve goes to your team in one shared inbox, with the full conversation.
Built around how you run the day
The everyday front-desk work, handled the moment a customer asks.
Books appointments day and night
Customers book, reschedule or cancel from your website or WhatsApp at any hour, so the diary fills up without you stopping a job or a customer to answer the phone.
Catches the calls you can't take
When you're mid-job or closed, it answers the enquiry, captures the name, number and what they need, and books it or passes it to you. A missed call stops being a lost customer.
Answers 'how much' and 'are you open'
It handles price, service and opening-hours questions from your own info, and for anything that needs a real quote it takes the details so you can follow up with a number.
Cuts no-shows and wins reviews
It sends reminders customers can reschedule in one tap, so fewer slots sit empty, and after a good job it asks happy customers for a review while they're still glowing.
Frequently asked questions
Will it really reduce no-shows?
Yes. It sends appointment reminders customers can reschedule in one tap instead of just not turning up, so fewer slots sit empty and your day stays full.
Can it take bookings when we're closed?
That's the point. It books, reschedules and answers questions on your website and WhatsApp around the clock, dropping appointments straight into your own calendar or booking link. Where there's no direct connection it captures the request so you can confirm it.
What happens when we can't get to the phone?
It picks up the enquiry you would have missed, answers what it can, and takes the name, number and job details so nothing slips away. You come back to a booked appointment or a lead ready to call, not a missed call with no name.
Will it quote prices or promise work we don't offer?
No. It answers only from your own price and service list and shows the source, and for anything that needs a real quote it takes the details instead of guessing. It never invents a price or promises work you don't do.
Can it ask happy customers for reviews?
Yes. After a completed appointment it can invite satisfied customers to leave a review and point them straight to your Google or review page, so more of your good work shows up online.
Can customers still reach a real person?
Always. Website chat, WhatsApp, Instagram and email land in one shared inbox, and it hands over to you the moment someone needs a human instead of a bot.
What languages does it speak?
Over 40, automatically. It detects the customer's language and replies in it, even if your website and info are in one language, so visitors from anywhere get a clear answer.
Do we need a developer to set it up?
No. Add your info, set the name and colours, and paste one snippet on your site. Most businesses are live within 15 minutes, no developer needed.
Is our data safe and GDPR compliant?
Your data is hosted in Germany and never leaves the EU, everything runs over encrypted HTTPS, and you can export or delete it any time. A signed DPA is available to download.
What does it cost?
Start a 7-day free trial and you are live in minutes; Starter needs no card. Pricing is per workspace, not per seat, so your whole team is included.
Turn your website into a booking machine.
Let ovellan answer, book and capture leads 24/7, even after you close. Free for 7 days, no credit card required.