AI agent for local business

The chatbot that answers.

ovellan turns your website visitors into booked appointments, calls and leads. Trained on your own info, it answers questions 24/7, books appointments straight in the chat, and hands the rest to your team, so you never miss a customer, even after closing time.

✨ 7 days free on every plan · No credit card required
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  • Live in 15 minutes
  • EU-hosted
  • No credit card required, cancel anytime
ovellan.com Live
ovellan
Customer service
Knowledge base

Trained on your business and services

It learns from your website, services, prices, opening hours and FAQs, answers in your customer's language, never makes things up, and says so honestly when it doesn't know.

See how it learns

Paste any URL — watch the AI read it live.

This is your content — ask it anything.
💬

Your answers will appear here.

ovellan
Customer service
Sure, here are the next open times for a 20-minute call. Pick one that suits you.
Consultation · 20 min
June 2026
MoTuWeThFrSaSu
1234567813142021272812345
Wednesday 10 June
The moment they pick a time
Time confirmed instantly, never double-booked
Customer gets a confirmation email
You're emailed the booking and their details
It's all in your bookings dashboard
ovellan · just now
Your booking is confirmed
Monday 29 June, 10:00 CET
20-minute call · ref BK-4821
Reply to reschedule or cancel
Appointment reminder
sent 24 hours before
Hi Sofie, a reminder about your check-up tomorrow at 10:00. See you then!
RescheduleCancel
↓ Fewer no-shows, automatically
Appointment reminders

Cut no-shows on autopilot

An automatic email before every appointment
One tap to reschedule or cancel, no phone tag
You set how many hours ahead it goes out
Drain unblocking
callout · same day
from €89
Boiler service
60 min
€120
New quote requestLead captured
ServiceBathroom renovationScopeFull refit, 6 m²Postcode1012 ABPhone06 12 34 56 78
Quotes & prices

Answer prices, capture quote requests

Answers “how much is…?” from your own price list
Collects the details you need to quote: service, scope, area
Every request lands as a lead, ready to follow up
H
Henk
Returning · 9 sessions · Desktop
60 / 100
Customer insights
GoalWants a quick answer before deciding
MoodCurious, asking detailed questions
Buying stageComparing options
UrgencyLow
Decision roleDecision maker
LanguageEnglish
Why this score
+18 visited pricing+12 previous chats+8 page views+5 returning visitor
Customer intelligence

Live visitor insights and lead scoring

Reads goal, mood, urgency and buying stage from the chat
Scores every visitor 0 to 100, and shows exactly why
Knows device, country and their full timeline
Pings you the moment a hot lead shows up
Customer satisfaction score
4.6Very good
Positive chats
84%+12%
Conversations
372+23%
Good chats
312+12%
Needs attention
6%-4%
Customer satisfaction

Built-in customer-satisfaction scoring

A satisfaction score from every chat
Positive, neutral or negative on each conversation
Spot unhappy chats and step in
You rated this chat 👍
Thank you, that means a lot! If you have a moment, a quick review would really help us.
★★★★★Leave a Google review→
Only asked after a thumbs-up.
Reviews on autopilot

Turn happy customers into reviews

Invites a review only after a positive rating
Sends your Google, Trustpilot or own review link
More 5-star reviews, without you chasing them
Every customer, their language

Answers in 40+ languages

+24 more
Security and compliance

ovellan is GDPR-compliant and EU-hosted.

GDPR compliantEU HOSTED
TLS 1.3 in transitSigned DPAPayments via Stripe
Read the DPA
Live in 15 minutes40+ languagesNo developer neededEU-hostedGDPR-proofCancel anytime
Live in minutes

How it works

1

Train it on your business

Point it at your website, services, prices and hours; it reads them in minutes, no scripts.

2

Add one snippet

Paste a single line into your site and the chat goes live, on your website and WhatsApp.

3

It answers and books 24/7

It handles questions, books appointments in chat and captures leads, day and night.

4

Hands off to your team

Anything it can't resolve goes to your team in one shared inbox, with the full conversation.

Questions

Frequently asked questions

What kind of businesses is this for?

Any local or service business: dentists, clinics, salons, gyms, restaurants, agencies, law and accounting firms and more. If you take appointments, answer questions and want to catch leads, it fits.

Can it really book appointments?

Yes. It shows your live availability in the chat and books the slot straight away, then confirms by email. You set your hours, buffers and how far ahead people can book.

What happens after closing time?

It keeps working 24/7. It answers questions any time, books appointments, and when your team is away it captures the question or the lead so you can follow up.

Do I need a developer?

No. Add your info, set the look, and paste one snippet. Most businesses are live within 15 minutes.

What does it cost?

Start a 7-day free trial and you are live in minutes; Starter needs no credit card. Pricing is per workspace, not per seat, so your whole team is included.

Turn your website into a booking machine.

Let ovellan answer, book and capture leads 24/7, even after you close. Free for 7 days, no credit card required.

Start free trialRead the docs
AI Chatbot for Local Businesses: Appointments & Leads | ovellan