Grounded answers

It answers from your content, and nothing else.

Point it at your docs, website and FAQ. Every reply comes straight from what you uploaded. When the answer is not in your knowledge base, it says so instead of guessing.

Paste any URL, watch the AI read it live.

This is your content, ask it anything.

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Your answers will appear here.

Point ovellan at your store and it reads everything, product pages, FAQs, shipping and return policies, help docs, and turns it into answers. No scripts to write, no flows to maintain. When you change a page, it picks the change up, so what it tells customers always matches your shop.

Learns from a URL, pasted text or an uploaded file
Indexes your product pages, FAQs, policies and help docs
Answers straight from your content, not generic filler
Detects and replies in the customer's language, 40+ supported
Picks up changes automatically when you update a page
Deep-crawls your site and re-indexes on a schedule
Says “I don’t know” instead of guessing
Shows the exact source page behind every answer

Questions about this

What does it use to answer a question?

Only the sources you connected: your pages, uploaded files, pasted text and FAQs. It quotes from those, and when the answer is not in them it says so instead of guessing.

How many pages can it learn?

150 pages on Starter, 500 on Pro and 1,500 on Scale, spread over 3, 10 or 30 knowledge bases. Enterprise is set per contract.

What happens when I change a page on my site?

Re-index that source and the next answer uses the new text. Nothing is cached in a script you have to maintain, so an updated returns policy is live the moment the page is read again.

Ready when you are

Put this to work on your own store

Train it on your content in minutes, add one snippet, and let it handle this for your customers 24/7.

Get started →See all capabilities

Put it to work

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