Get your chatbot live in 5 minutes

Setting up ovellan takes about five minutes, and you do not need a developer. You create a bot, give it something to answer from, and drop one line of code on your site. That is the whole job.

What you need first

Two things. A page or document that describes your business, and access to your site's HTML (or your WordPress, Shopify, or Webflow admin). If you sell online, keep your product feed handy as well.

Step 1: Create your chatbot

Open Chatbots in the dashboard and click Create. Give it a name your visitors will see, pick a colour, and that part is done. Start from a blank bot, or pick a template like Support or Sales if you want a head start.

Support templateSales templateStart blankYour botLive in minutes
Start from a template, or a blank bot.

Step 2: Teach it your business

Your bot answers from one place, the knowledge base, and nothing else. Add a few sources and it starts replying in your own words within a minute or two.

File, PDF, DOCX, CSVWebsite page + linksFAQ pairsProduct feedKnowledge baseYour bot
Four ways to feed the knowledge base.
  • Upload a file: PDF, DOCX, TXT or CSV.
  • Scrape a page and its same-site links.
  • Add FAQs as plain question and answer pairs.
  • Sync a product catalogue for shoppable answers.
Start small

One good FAQ page and your top product pages already cover most of what people ask. You can add more later, and removing a source removes its answers instantly.

Step 3: Put it on your site

Open Embed, copy the snippet, and paste it right before the closing body tag. The widget loads in a shadow DOM, so it will not fight with your existing styles.

<script>
  window.OvellanChat = { botId: 'YOUR_BOT_ID' };
</script>
<script src="https://ovellan.com/embed.js" async></script>

On WordPress, Shopify or Webflow you paste the same Bot ID into our plugin or app instead of editing HTML. The exact steps per platform are in Install the widget.

One line of code<script src="ovellan.com/embed.js">
One script tag puts the widget on your site.

What to do next

Your bot is live. Two things are worth doing today: set the greeting and tone under Customize your bot, and connect WhatsApp or your CRM if that is where your customers already are.

Still need a hand?Email our team and we answer within one business day.
Get your chatbot live in 5 minutes | ovellan