Analytics & inbox

Measure conversations and reply from one shared place.

ovellan team · 3 articles

Measure

2 articles
Read your analytics dashboardSee what people ask, how often the bot resolves it, and where it falls short.Run an A/B testTest two versions of a message, then roll out whichever wins.

Respond

1 articles
Reply from the shared inboxRead every conversation in one place, and step in as a human when it matters.
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