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    • The widget does not appear
    • Replies in the wrong language
    • Error code reference
All collections›Troubleshooting

Troubleshooting

Fix common issues and look up error codes.

ovellan team · 3 articles

Common issues

2 articles
The widget does not appearMost cases are one of five things, and two of them hide the widget silently.Replies in the wrong languageSet the reply language in one place. Force beats auto-detect, and data-lang only changes the greeting.

Reference

1 articles
Error code referenceWhat each BOT- error code a visitor might see actually means, and what to do about it.
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