Answers from your content, no flow-building
ovellan learns your website, docs and policies and answers automatically, so you skip designing decision trees for every question.
The alternative
An AI agent that reads your website and answers on its own, instead of a flow you design node by node. Grounded, EU-hosted and live in about 15 minutes.
A fair look
Chatbot.com is a well-known visual chatbot builder where you design conversations with a drag-and-drop flow editor, part of the LiveChat family of products.
Chatbot.com is strong when you want tight, scripted control over each step of a conversation and enjoy building flows by hand for marketing or lead capture.
Side by side
| Feature | ovellan | Chatbot.com |
|---|---|---|
| Multilingual & localized | Yes, every major European language | Limited |
| EU-hosted, GDPR-proof | Yes | Not standard |
| How the bot is built | Learns your content automatically | Drag-and-drop conversation flows |
| Answers only from your own content | Yes, with sources | Not standard |
| Says "I don't know" instead of guessing | Yes | Not standard |
| Real actions (orders, bookings, tracking) | Built in | Limited |
| Shared human inbox + handover | Yes | Via add-on |
| WhatsApp + website + more channels | Yes | Yes |
| Time to launch | About 15 minutes | Depends on how many flows you build |
| Analytics + knowledge gaps | Yes | Yes |
Comparison reflects broad, public positioning. Chatbot.com is a trademark of its owner; ovellan is not affiliated with it.
Why teams choose ovellan
ovellan learns your website, docs and policies and answers automatically, so you skip designing decision trees for every question.
It answers only from your own content, cites its sources and says "I don't know" instead of guessing.
A fully localized experience, EU-hosted and GDPR-proof, with a DPA available.
Booking, order tracking and a shared human inbox with handover are built in, not a separate product.
If you want scripted, step-by-step control and prefer designing each conversation path by hand, for example a tightly controlled marketing funnel, Chatbot.com's visual builder does that well. Teams that would rather build flows than have an AI answer from their content may prefer it.
Questions
Yes. Instead of building conversation flows by hand, ovellan reads your own content and answers on its own, with sources, EU-hosted and live in about 15 minutes.
No. You point ovellan at your website and content and it answers automatically. You can still add guided steps, but you do not have to script every path.
Yes, ovellan is EU-hosted and GDPR-proof, with a DPA available, and fully localized in your customers' own language.
Yes, a shared human inbox with live handover is built in, so your team can take over any conversation.
It answers only from your own content and cites its sources, and says "I don't know" instead of guessing.
Start a 7-day free trial, no credit card. Train it on your own content, add one snippet and it goes live in about 15 minutes.
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