Lumio Support Online
All capabilities
Smart automation
Set a rule once. Let the bot act on it every time.
Build rules in plain language: if a visitor mentions a keyword, tag them, route them, or trigger a reply automatically.
Live demo
Click a question to see how it answers. Your live bot replies from your own content the same way.
Keyword and tag triggers
Fire a rule when the visitor says a word, lands on a page, or carries a tag from a previous visit.
Action library
Tag, assign to a team member, send a reply, close the conversation, or fire a webhook.
Always on
Rules run 24/7 in the background without a human needing to be online.
Ready when you are
Put this to work on your own content
Train it on your docs in minutes, embed it in one line, and let it handle this for your customers 24/7.
Explore more
Other things the agent can do
Trained on your contentLive order status & stockBook a meeting in chatCart to checkoutCites its sourcesA multi-step agent, not just chatRemembers returning visitorsAnswers in SlackEmail inbox assistantLive handoff to your teamCustomer satisfaction (CSAT)Knowledge auto-crawlerWidget customizer + per-page overridesFunnel and ROI analyticsCustomer REST APIVisual flow builderMulti-language auto-detectSentiment analysisProduct cards with Add to cartLead captureProactive triggersA/B testingVisitor intelligence + lead scoringFacebook MessengerWhatsApp BusinessWordPress + ShopifyZapier + CRM (HubSpot, Pipedrive)Magento